Your week of technician routes, solved in 30 seconds.
DispatchPing is the fast planning cockpit for field-maintenance teams: upload the jobs and roster you already have, validate the constraints, and hand back an accepted, SLA-safe schedule.
7-day free trial · no rip-and-replace
⚠ 4 past SLA · 3 unassigned · 2 backtracks
✓ All SLAs green · −32% drive time
A whiteboard can't solve a routing problem.
Every week an operations manager hand-builds the field service schedule in Excel — juggling technician certifications, legal inspection deadlines, drive time and shifts. The result is good enough, never optimal.
Legally-due inspections cut it close
Mandated inspection windows get scheduled near their deadline — and a slip is a regulatory fine that's invisible on a spreadsheet until it's too late.
On a spreadsheet
With DispatchPing
Technicians backtrack across the city
A tech drives 40 minutes between two jobs five minutes apart. Nearest-available assignment burns fuel and caps how many jobs get done per day.
On a spreadsheet
With DispatchPing
One emergency wrecks the whole plan
An urgent job lands mid-week and the manual plan falls apart. Re-planning by hand takes another hour you don't have.
On a spreadsheet
With DispatchPing
Upload. Map. Validate. Optimize. Review. Export.
A guarded planning run from raw customer files to an accepted technician schedule. No migration, no new field app, no tab maze.
Upload jobs and roster
Bring the weekly job file and either upload a roster or choose a saved crew. CSV and XLSX files are parsed into preview rows before anything is committed.
Captured per job
Map customer columns
The mapping assistant proposes how messy customer columns line up with jobs, technicians, skills, shifts, windows, and priorities. The dispatcher confirms the mapping before validation.
Validate the run
Hard blockers, warnings, exclusions, missing skills, odd durations, and suspicious mappings are surfaced before the solver runs, including a pre-solve AI critique.
Generate the plan
DispatchPing builds the distance matrix, sends the solver-ready payload to cuOpt, and returns a normalized schedule with routes, exceptions, and metrics.
Review exceptions
Inspect scheduled, unscheduled, excluded, and at-risk work before accepting the plan. The Run Center keeps the dispatcher focused on the next decision.
Review lenses
Export the handoff
Generate the handoff records your team needs: route summaries, technician route workbooks, calendar CSV, and exception reports for follow-up.
The weekly planning step your FSM does not solve globally.
Already have Jobber, ServiceTitan, Housecall Pro, Excel, or your own field-service system? DispatchPing handles the constraint-heavy planning run beside it.
A guided planning workspace
One operational run moves through upload, mapping, validation, optimization, review, and export with guarded next steps.
CSV/XLSX intake and AI mapping
Upload raw customer files, preview the parsed rows, and confirm AI-proposed mappings before they become canonical planning data.
Validation plus AI critique
DispatchPing checks solver readiness before a costly optimization run starts.
Real solver-backed schedules
The same pipeline used by the workflow harness powers uploaded runs in the Run Center.
Routes, metrics, and exceptions
Review the normalized schedule before accepting it, with live metrics for scheduled, unscheduled, excluded, routes, drive, and service time.
Export artifacts for follow-up
Generate practical handoff files and records from the accepted plan without pretending DispatchPing is your whole field execution suite.
Optimal isn't a buzzword. It's measurable.
Every week on the spreadsheet costs you hours, miles and risk. Here's what that adds up to.
The weekly scheduling session collapses to a single click.
That's 150+ hours a year — nearly a full working month — spent wrestling a spreadsheet instead of running the business.
Globally optimal routing instead of nearest-available guesses.
Every wasted mile is fuel burned, overtime paid, and one more job you couldn't fit into the day.
Legally-due inspections scheduled safely inside their windows.
A single missed statutory inspection can mean a five-figure fine — and the contract that goes with it.
If you service fixed assets at many sites, this is for you.
DispatchPing fits any contractor whose techs need the right certification, in the right place, inside a legal window.
HVAC
Plan seasonal maintenance and emergency callouts across every site, with the right certified tech on each job.
Elevator maintenance
Keep statutory lift inspections inside their legal windows and dispatch engineers in the optimal order.
Fire safety
Never miss a mandated inspection — alarms, extinguishers, sprinklers — with deadline-safe scheduling.
Medical equipment
Service and calibrate critical devices on time, with an audit-ready record for every visit.
Boiler servicing
Schedule annual services and safety checks so no boiler slips past its compliance due date.
Asset calibration
Route precision-calibration jobs by certification and location, minimizing downtime per site.
Pricing for the planning cockpit, not a delivery suite.
Start small with a pilot crew, then scale the same weekly planning workflow across larger maintenance teams.
Pilot
For tiny teams testing the weekly planning workflow.
- Up to 3 active technicians
- 1 dispatcher seat
- 20 generated plans/month
- 50 jobs per run
- Core Run Center workflow
Starter
For small field teams replacing weekly Excel scheduling.
- Up to 10 active technicians
- 2 dispatcher seats
- 75 generated plans/month
- 150 jobs per run
- Saved mappings and 6-month history
Growth
For serious weekly dispatch operations.
- Up to 40 active technicians
- 5 dispatcher seats
- 250 generated plans/month
- 500 jobs per run
- Templates, versioning, export profiles
Scale
For regional maintenance teams coordinating capacity.
- Up to 100 active technicians
- 15 dispatcher seats
- 750 generated plans/month
- 1,500 jobs per run
- Everything in Growth
7-day free trial on every plan. Cancel anytime before it ends.
Compare operational limits
Every paid tier includes the full Run Center loop. Plans differ by scale, memory, collaboration, automation, and support.
Scroll horizontally to compare all plans.
Everything a skeptical ops manager asks.
Still unsure? The 7-day trial answers the rest.
Run one messy planning file through DispatchPing.
Keep your FSM. Bring the weekly jobs and crew data that still end up in spreadsheets, then see the plan, exceptions, and handoff records from one cockpit.